Data Center
- Diesel generator
- N+1 redundant HVAC system
- Anti-static environment
- Triple power feeds, UPS
- N+1 cooling units
- MGE UPS battery backup
- Rated to withstand Class 3 – 4 hurricane strength
Network
- 10 Gigabit Ethernet Core
- All switch based internal network
- 100% network uptime guarantee
- Current generation Terrathon class routers with terrabit routing capacity.
- Backbone connections from Level 3, MCI, and Time Warner
- Over 300 direct private peering relationships to ensure the best delivery of your traffic
- Over 47 Gbps in total bandwidth capacity
- Servers are placed in segmented network
- 100Mbps port, fully burstable
Security
- 24×7 security guard and staff monitoring
- Video camera surveillance and recording
- Biometric security systems
- Multiple security checkpoints
- Keycard entries throughout the data center
- Minimum six month recording of video and access logging
Administration and Support
- 24 x 7 Security, technical support, and remote hands on premises
- 24 x 7 Network monitoring
- Expertise with Windows and Linux platforms
- Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
- Network monitoring with 24 x 7 response
- Custom network monitoring with user-configurable notification
- DNS management
- 1 Hour hardware repair SLA
- Advanced traffic monitoring with per-service and per-IP breakdowns
- Emergency patch installation